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About SIG Portugal

Outsourcing Solutions for Field Marketing and Sales

"A team for the success of your brand"

SERVICE INNOVATION GROUP is a German-based service provider group that develops and implements outsourcing solutions for Field Marketing and Sales.


 
In Portugal, we started business in August 1993, under the name SEP Portugal, as a result of a joint venture between SEP France and the Jerónimo Martins Group. In 2004 we were acquired by the Service Innovation Group and adopted the designation SIG Portugal. Headquartered in Lisbon, with an office in Oporto and representation in the Algarve, we have been able to fully support field activities at national level.
 
 
 
Strong and successful outsourcing solutions

As European leaders in delivering innovative services, we offer our clients tailor-made, cross-outsourcing solutions designed to promote long-term product and service business success. Our product portfolio ranges from innovative in-store logistics processes to commerce. We also ensure, through an internationally organized management structure, the transfer of knowledge at European level, thus building the basis of a successful long-term cooperation with leading companies across Europe.

 

 

We understand processes and find the most appropriate solutions.

For us, innovation is based on objective-oriented analysis, research and advice based on the current and future requirements of each process. This, in close liaison with the operating components of our service, ensures that we transform your business processes and/or promote a lasting effect on the sales of your products and services. Our customers thus take advantage of innovative ideas and extensive know-how in a broad range of sectors, of the highest quality and most effective implementation across Europe. This is all possible thanks to international development and the use of our advanced communication processes and solutions.

 


vision

To be recognized as a leading European field marketing and sales services company with measurable point-of-sale (POS) quality and sustainability parameters.


goal

Offering our clients services allowing a total control of their marketing and sales activities in the field, according to their strategic planning, generating profit and promoting a successful partnership.


responsability

Respect for social values and compliance with all legal requirements, namely within of general labor code, tax burdens, social security and other obligations related to accidents at work, occupational medicine, hygiene and safety at work.


principle

SIG works with its teams to become ambassadors for the brand they represent. The various personal skills combined with work processes and motivation generate a true return on your investment (ROI).


competence

More than 25 years of POS experience combined with rigorous reporting processes make SIG/Customer liaison a solid and successful relationship in all the services we provide.


challenge

Make an effective difference in the unique operationalization of each project by measuring and controlling key customer performance indicators (KPI) to achieve the objectives set for each service.